Frequently Asked Questions

1. What is Internet Marketing Virtual Assistance?

If you have no online business support system, it’s time for you to think about partnering with an Internet Marketing Virtual Assistant and Online Business Manager. When you work with The Pillar Group you partner virtually with a skilled marketing assistant who specializes in internet marketing, ecommerce and teleseminar/webinar management. If you have a portion of your business that is online or that you’d like to take online, then you need The Pillar Group who will guide you in that process, make great recommendations on how to accomplish your online business goals and get it set up and running for you.

The key is in the partnership — the relationship. By partnering with clients, we learn your business, and through collaboration, effectively help you grow your business and create more time for you.

2. Do I really need an Internet Marketing Virtual Assistant and Online Business Manager?

How well does this describe your business and your life…

  • Business is booming online but you have no support system so you find yourself running around like a chicken without its head.
  • You have projects that need to be finished but have no idea how to accomplish them online.
  • You find yourself working like a maniac into the night trying to market your business online.
  • You miss out on sales of your coaching programs or teleclasses because you simply don’t know how to manage your shopping cart.
  • You have dozens of ebooks sitting on your hard drive that could make you some money if you’d just get them out there.
  • You have a website that still makes reference to President Clinton?
  • You have lots of articles you’ve written that are gathering dust in your hard drive instead of being used as a client-generation tool?
  • You are just breaking into the field of information marketing – but you have no idea how to sell your products online.
  • You are completely overwhelmed with all the internet marketing information that’s available online.
  • You are overwhelmed and frustrated with the technology required to run a successful online business?
  • You want to focus more time on the parts you love about your business – instead of pulling your hair out trying to figure out how to send your email broadcasts.

If you answered yes to any of these questions – then you need an Internet Marketing Virtual Assistant and Online Business Manager.

3. How do you get started with an Internet marketing virtual assistant?

We’ve made it very easy for you to hire The Pillar Group. First we ask you to review our website. Check out who we are and make sure that we a PERFECT fit for your company. Then contact us so we can find a time to speak and get to know your business. During your free consult we will discuss an internet marketing and teleseminar management assistance program for you.

4. What solutions do you provide?

We provide website maintenance, e-commerce solutions, relationship building programs, ezine creation, email broadcasting, various online marketing services and teleseminar and webinar management services.

Click here to view our complete listing of services >>>

5.  Can you help me set up an online store?

We can integrate online selling into your website, and we can even help you figure out which solution, or solutions, would work best for you. There are many vendors out there that provide services to sell online, and we can integrate virtually any system into our sites. However, we recommend you consult with us first so that you begin a process in a realistic and affordable way — so that it makes sense for you.

6. Can you set up other “bells and whistles” on our website?

Yes, we can create contact forms, newsletter sign-ups and more! Run your ideas by us — In some cases they may be things we can do “in house” and in other cases we may need to find some “third party support”. But whatever it is, we will always be your advocate for getting services that make sense to you at prices you can afford.

7. What is my investment?

How much you invest in our services depends on your level of commitment. We have four programs for you to choose from:

  • Bronze Program, Silver Program, Gold Program and Platinum Program

To learn more about our programs click here >>>

8. My virtual assistant who is a lot cheaper says she can perform these tasks for me – why should I use The Pillar Group?

We specialize in shopping carts, ezine/email promotion broadcasts and teleseminar management services.  We are here to save you time and make you more money online now!

If you are looking for a low-cost option in an Online Business Manager/Virtual Assistant, I can tell you up front that The Pillar Group is not for you. We partner with a very small client list, providing each one of them with unmatched, quality experience.  Our goal is to partner and assist in building our clients’ businesses, helping them to realize their own goals and dreams.

9. How safe is my information that is provided to The Pillar Group?

At The Pillar Group, we realize that trust is one of the most important factors in our collaboration with our clients.  Therefore, we take several steps to ensure your intellectual property is safe. Confidentiality agreements are signed to protect your personal information. We also have a strict Code of Ethics that we follow.

10. How will I know the amount of time that has been spent over the course of the month?

We fully understand the anxiety of many clients who wonder how much actual time is being spent on their project when their virtual assistant is thousands of miles away.  For this reason, we closely track the hours that are spent. Detailed billing reports are maintained by the company and a summary is provided to the client at the end of each month.

11. I would like to maintain my own website (blog) or ezine/newsletter. Can you set something up for me that is easy to maintain?

No – Even though this may seem easy to you – it is our experience that this will only lead to more hassles and frustration for you. We want to save you time so you can focus on more revenue-producing activities.

12. How will I access my files and are they backed up?

All files will be stored in our online storage system for backup purposes. We will also upload all relevant documents to your server.

13. What if I use more time than my current package?

You will receive advance notice if we feel that requested tasks will exceed the agreed upon time in your current package. At that time, you will be given the opportunity to either approve or deny the additional labor costs. Any hours over and above your current package will be indicated and charged at the end of each month.

16. What if I do not use all of the hours in my current package?

We will work with you to ensure that you are getting the most out of our partnership. That’s why we suggest regular weekly calls so we can guide you to stay on top of your goals and utilize the hours within your package appropriately.

Get started now >>>